Course Categories

Accounts Payable: From Accounting to Management

Accounts Payable (AP) is not just processing checks, mailing them and then filing the backup paperwork. To truly and effectively manage accounts payable, one must understand the AP department's building blocks including, but not limited to customer service, vendor management, check requests and Purchase Orders (POs).

Mini MBA: Accounting & Finance

This finance & accounting training course is designed to cover the role and importance of accounting and finance in today’s business world. It will provide an ‘MBA level’ experience in terms of content, instruction, discussion and team exercises.

The ICL Advanced Finance Programme

This Advanced Finance Programme is a must for all those who would like to attend a course that comprehensively deals with all the key topics of strategic management, financial planning, and financial management. It is also for those who wish to sharpen up their financial management skills, or who wish to refresh or update the skills they already have.

Accounts Payable: From Accounting to Management

This ICL Accounts Payable training seminar provides businesses and other organizations with a strong sense of where they stand against industry leaders and shows them how to take their services and organizational processes to state-of-the-art levels.

Accounts Receivables, Debt Recovery and Credit Policies Management

This course will enable you and your organization to manage your accounts receivable effectively without compromising your credit sales.

Dynamic Business Reports and Dashboards Using Excel

Attending this course will help you reach advanced Excel levels allowing you to produce such important reports. The course starts with pivot tables, the most important tool ever created to perform data reporting, analysis and reconciliation.

Budget Preparation, Allocation & Cost Control

This seminar provides participants with crucial cost awareness and budgetary skills by combining techniques analysis, problems and examples of real case studies, which is essential in managing and controlling processes / projects in times of increasing global competition where the budgets are inextricably linked with both strategy formulation and cost analysis.

Public Financial Management (PFMA)

This short course for middle and senior managers in the public sector aims to create an awareness and understanding of the Public Finance Management Act 1 of 1999 (PFMA), as amended, and its implications.

Financial for Non-Financial Professionals

You will learn about the accounting processes of recording and reporting business transactions, and how these are summarised as periodic financial reports in accordance with statutory requirements. You will also learn how these financial reports are analysed by a variety of user groups.

Strategy & Leadership for CFO's and Senior Finance Executives

The Strategy & Leadership for CFO's and Senior Finance Executives Programme will enhance your ability to lead whilst giving you the wider business expertise required of today’s high-performing CFOs.

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Finance for Non-Financial Managers

This course will provide participants with detailed understanding of basic concepts and definitions to enable them read and understand finance related documents and their implications in day-to-day workings.

Project Finance

Learn the key strategies used by project managers to generate crucial funding for their projects.

Introduction to Microsoft Power BI Training

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Introduction to Microsoft Power BI Training

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Winning Competitive Bids and Tenders

Win tenders based on clear winning strategies and a legal understanding of the process.

Corporate Fraud Prevention, Detection & Investigation Training

This intensive training program has been meticulously designed to provide you with a deep understanding of corporate fraud, its various forms, and the strategies needed to safeguard your organization against this pervasive threat.

Risk Governance & Management Conference Africa

In general terms, risk governance means the responsible management of risks, with societal sustainability requirements, such as combating climate change or effective banking supervision, playing an important role at the macro level and the management of business risks, especially financial risks, at the micro level.

Minutes Taking for Board Meetings

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

Winning Competitive Bids and Tenders

Win tenders based on clear winning strategies and a legal understanding of the process.

The Office Professional & Records Management Masterclass

This course is specifically developed for employees working in an office and administration environment where the principles of records management is vitally part of legislative pieces. Records Management provides an understanding of basic record management principles and how they affect daily work.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

The Certified Executive Secretaries and PA’s Masterclass

This ICL training course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.

The Certified Executive Secretaries and PA’s Masterclass

This ICL training course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.

Time Management

Three Days to Turbo-Boost your Time and Task Management

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

The Outstanding Receptionist & Office Administrator

This course has been developed specifically to equip receptionists and office admin staff with all the essential skills to better manage the workloads and activity profiles that form the engine-room of efficient organizations.

Administration and Office Management: Best Practices and Technologies

This course tackles all these behavioral skills while focusing on areas related to the use of technology to get things done effectively and successfully.

The Certified Executive Secretaries and PA's Masterclass

This ICL training course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.

Advanced Minutes Taking And Report Writing Skills

Business writing skills to communicate, effectively, build healthy business relationships and become more productive. Aligned to US. No. 12153 – Use the business writing process combined with Speed Writing to compose minutes and professional texts required in the business environment

Administrative Excellence for Secretaries and Administrators

This Administrative Excellence for Secretaries and Administrators training seminar is designed to give delegates a better understanding of the ‘people skills’ and ‘individual skills’ which are needed in a business environment and which can help them develop their existing competencies into superior skills.

Effective Delegation Skills

One of the key skills of effective management is achieving success through others, enabling your team to develop their skills and achieve success.

Advanced Executive Assistants and PAs including Protocol & Diplomacy

Whether you are a new or an experienced office manager, it is easy to get overwhelmed by the multiple roles and responsibilities expected of you in the modern workplace.This dynamic and essential training course will help you see yourself and your office management role from a fresh new perspective.

Corporate Governance: Principles, Policies and Best Practices

This exciting ICL training course is designed to present, discuss and provide guidance on key governance principles, rules, best practice recommendations and various issues, pertinent to public-sector organizations. It will provide you with a guide of good governance, focusing on accountability, compliance, risk assessment, disclosure and transparency requirements, to ensure that administration and reporting obligations impacting on your organization are identified and addressed.

Public Sector Management, Governance & Fiscal Sustainability Techniques Seminar

This ICL's Advanced Public Sector Management, Governance & Fiscal Sustainability Techniques seminar aims at improving the adaptation and integration of the fundamental components of Governance and Fiscal Sustainability Techniques.

Advanced Enterprise Risk Management

This exciting seminar will help you to fully embed a risk culture across the whole organization, and develop a coordinated top down approach where every function evaluates its risks on a continuous and consistent basis.

Fraud Investigators Course

This ICL training course is aimed at all new or established investigators and has been devised in order to provide an initial introduction into the investigation of fraud within that industry and provides an understanding of practices and procedures when reporting offences of fraud.

Effective Audit Committees

This course will explore the fundamentals of the role of the Audit Committee and the nature and essential qualities of its members, particularly the Audit Committee Chairman. The course will cover the relationships with all key stakeholders and will examine all the key information flows and decision processes.

Corporate Governance in Africa

This practical Corporate Governance training programme examines current best practice in all aspects of corporate governance, from the new role of board committees and directors' responsibilities and powers, to best implementation of governance in day-to-day activities.

Corporate Governance & Risk Management for State & Public Sector Organisations

This training course will equip the board of directors, senior executives’ managers and head of departments to effectively discharge their staff and collective governance roles, responsibilities and accountabilities, and lead the organization to mitigate their risk and ensure the success and sustainability through governance excellence and efficient risk management.

Corporate Governance: Principles, Policies and Best Practices

This course covers the reasons why governance fails and how to avoid that and improve it. It also includes discussions about board structure, committees, their functions and duties, like the audit committee and the nomination and remuneration committees.

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

King IV Report on Corporate Governance

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

King IV Report on Corporate Governance

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

King IV Report on Corporate Governance

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

King IV Report on Corporate Governance

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

King IV Report on Corporate Governance

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

King IV Report on Corporate Governance

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Introduction to Microsoft Power BI Training

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Introduction to Microsoft Power BI Training

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Board Governance, Risk and Compliance Training

This comprehensive 5-day course is designed to equip board members and professionals with the knowledge and skills necessary to understand and effectively manage governance, risk, and compliance within their organizations.

Corporate Fraud Prevention, Detection & Investigation Training

This intensive training program has been meticulously designed to provide you with a deep understanding of corporate fraud, its various forms, and the strategies needed to safeguard your organization against this pervasive threat.

Environmental, Social, and Governance (ESG) Training

This 5-day Environmental, Social, and Governance (ESG) training course is designed to provide participants with a comprehensive understanding of ESG principles and how they apply to organizations.

King IV Report on Corporate Governance

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

King IV Report on Corporate Governance

The legislative and regulatory landscape is constantly changing, resulting in greater emphasis and focus on the accountability and responsibility of management, governance and administration. This course provides an overview and analysis of a range of frameworks and methodologies for King IV Governance, Compliance and Assurance.

Corporate Governance

The course will also provide insight into an international perspective of corporate governance.

Corporate Governance

The course will also provide insight into an international perspective of corporate governance.

Corporate Governance

The course will also provide insight into an international perspective of corporate governance.

Corporate Governance

The course will also provide insight into an international perspective of corporate governance.

Fraud Management

This course covers how to prevent fraud from happening, how to detect fraud, the tools to investigate fraud, and how to gather a case for prosecution.

Effective Risk Management

The Effective Risk Management short course will equip you with the relevant knowledge of principles, tools and techniques that would engender overall improved performance in operational risk management. 

Advanced Enterprise Risk Management

This exciting seminar will help you to fully embed a risk culture across the whole organization, and develop a coordinated top down approach where every function evaluates its risks on a continuous and consistent basis. It will help you change the focus from risk avoidance to one of value creation and create a fully risk embracing culture.

Risk Governance & Management Conference Africa

In general terms, risk governance means the responsible management of risks, with societal sustainability requirements, such as combating climate change or effective banking supervision, playing an important role at the macro level and the management of business risks, especially financial risks, at the micro level.

Risk Governance & Management Conference Africa

In general terms, risk governance means the responsible management of risks, with societal sustainability requirements, such as combating climate change or effective banking supervision, playing an important role at the macro level and the management of business risks, especially financial risks, at the micro level.

Corporate Fraud Prevention, Detection & Investigation Training

This intensive training program has been meticulously designed to provide you with a deep understanding of corporate fraud, its various forms, and the strategies needed to safeguard your organization against this pervasive threat.

Introduction to Microsoft Power BI Training

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Introduction to Microsoft Power BI Training

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

Corporate Governance in Africa

This practical Corporate Governance training programme examines current best practice in all aspects of corporate governance, from the new role of board committees and directors' responsibilities and powers, to best implementation of governance in day-to-day activities.

Effective Audit Committees

This course will explore the fundamentals of the role of the Audit Committee and the nature and essential qualities of its members, particularly the Audit Committee Chairman. The course will cover the relationships with all key stakeholders and will examine all the key information flows and decision processes.

Fraud Investigators Course

This ICL training course is aimed at all new or established investigators and has been devised in order to provide an initial introduction into the investigation of fraud within that industry and provides an understanding of practices and procedures when reporting offences of fraud.

Investment Fund Operations & Administration

Investment Fund Operations & Administration is a highly practical three-day course designed to give you a thorough working knowledge of how unit trusts, mutual funds, pensions funds and hedge funds are constructed, invested, managed and administered.

Anti-Money Laundering (AML) Compliance Masterclass

This course provides a comprehensive and practical analysis of Money Laundering schemes, Anti-Money Laundering legislation, and counter-measure techniques and implementation. Participants will learn to understand the complexities associated with the prevention and the protection of their organizations.

Advanced Communication Skills

Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives. The aim of this course is to assist you in becoming a more effective communicator by identifying people’s thinking patterns and preferred learning methods and by tailoring your communication accordingly.

Managing the Virtual Workplace

The International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce around the world. Make sure you’re on top of the virtual workplace trend with this comprehensive Managing the Virtual Workplace training course.

Advanced Minutes Taking And Report Writing Skills

Business writing skills to communicate, effectively, build healthy business relationships and become more productive. Aligned to US. No. 12153 – Use the business writing process combined with Speed Writing to compose minutes and professional texts required in the business environment

Advanced Technical Report Writing and Presentation Skills

This course provides technical professionals with the written communication skills to structure and write effective reports confidently, competently and persuasively.

Advanced Report Writing and Communication Skills

This training course is designed to enable participants to develop the key skills required to deliver reports for specific purposes that achieve results.

Advanced Communication & Problem Solving

This highly interactive training course will look into the tried and trusted management processes, procedures and methodology used by many companies to build productive and cohesive units whilst establishing strong working relationships.

Government Communication & Public Relations

This course will provide insight into the role government relations plays in winning new business, building and reinforcing a strong reputation, supporting operations, managing change and resolving disputes.

Crisis Communication Skills

By attending this course, you will learn best practices in crisis communication management, situation analysis, risk assessment, crisis team formation and responsibilities, protocols, and resources to be used such as crisis manuals and communication tools.

Effective Communication and Presentation Skills

In this course, participants will understand the differences between communication styles and develop a Win-Win mind-set to make them effective in any circumstance. Using the four pillars of communication, participants will learn to determine what outcome they would like from any situation by influencing and persuading; they will build rapport with others, monitor their success, and be flexible to change.

Certificate in Corporate Communications

In this course we introduce and discuss the theories, tools and perspectives of corporate and organizational communication to be used to enhance participants’ development as communication professionals with the practical insight to deal with complex communication issues in modern organizations within a company as well as externally.

Winning Competitive Bids and Tenders

Win tenders based on clear winning strategies and a legal understanding of the process.

Digital Customer Care Training Course

This course is designed to equip your staff with the essential skills and knowledge required to excel in providing exceptional customer support through digital platforms.

Minutes Taking for Board Meetings

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

Managing Virtual Business Meetings

Learn simple concepts that help you improve your meeting facilitation and communication skills, and become a better team leader through easy meeting tactics.

Mastering Business Communication

The Business Communications Skills online course has been designed to equip you with the tools to communicate effectively across the gamut of business channels – from interpersonal communication and communicating in meetings, through to effective use of digital channels.

Effective Presentation Skills

Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter through planning and practice. Learn how to captivate your audience and improve at presenting your ideas with conviction, control and without fear.

Effective Business Writing Skills

Our Business writing course aims to develop students' skills to write clear, concise, and effective emails, memos, letters, minutes and proposals, using the appropriate register, tone, language structure, and word choice.

Advanced Minutes Taking and Report Writing Skills

Business writing skills to communicate, effectively, build healthy business relationships and become more productive. Aligned to US. No. 12153 – Use the business writing process combined with Speed Writing to compose minutes and professional texts required in the business environment

Telephone and Email Etiquette

Since much of today’s business is done over the phone and email, using correct telephonic and email etiquette is important! Phone, email, or text? Learn what communication method to use when.

Business Communication and Report Writing

Business Communication and Report Writing emphasizes effective business writing and covers letters, memoranda, reports, application letters, and resumes. Includes the fundamentals of business communication and an introduction to international communication.

Advanced Technical Report Writing and Presentation Skills

This course provides technical professionals with the written communication skills to structure and write effective reports confidently, competently and persuasively.

Communication & Interpersonal Skills

This one-day course helps the delegates in developing interactive and responsive communication style. Communication is one of the leading factors that result in a positive outcome of the organisation. This course is highly beneficial for those who wish to enhance their communication skills and build strong interpersonal relationships in the workplace. The course includes fundamental of communication, benefits of effective communication, conflicts, interpersonal skills and its importance.

Executive Dashboards and Reporting with Power BI

This intensive 4-day course provides executives, managers, and analysts with the skills to design, develop, and manage executive dashboards and reports using Microsoft Power BI.

Basic Road Construction Principles

The purpose of Roads, Storm Water Drainage Construction and Maintenance is to provide the student with both the practical and theoretical knowledge of the practices, procedures and equipment necessary for road construction, required by professional engineers.

Roads, Storm Water Drainage Construction and Maintenance

The purpose of Roads, Storm Water Drainage Construction and Maintenance is to provide the student with both the practical and theoretical knowledge of the practices, procedures and equipment necessary for road construction, required by professional engineers.

Construction Contracts Training

The latest general condition of Contracts for Construction works from SAICE GCC 2015 CPD accredited: 2 CPD Points

Basic Business Principles for SMMEs

Sustaining existing businesses is fundamental to the growth of the South African Economy and to our future socio political stability.  Institute of Corporate Learning addresses entrepreneurial development through offering the following dynamic programme.

Planning, Scheduling and Programming for Construction Projects

A two-day course to introduce and improve skills in construction project planning, scheduling and programming

Estimating, Costing and Pricing for Construction Tenders

A two-day course to introduce and improve skills in construction project planning, scheduling and programming.

ROAD MARKING: Basic Training for Operators

The course is available in two Formats:- 1. Using your painting machine (you supply it) 2. Using only handwork method (no machine required).

Levelling & Setting Out Surveyor Refresher Course

The purpose of this short course is to develop levelling skills required for setting up a levelling instrument, transferring levels, bookings levels and setting out excavation profiles and to develop basic setting out skills required for using a metric tape, survey accessory equipment, preserving survey points, using ranging rods, setting out right angles and controlling levels.

IS YOUR ROADMARKING CONTRACTOR DOING IT RIGHT ?

IS YOUR ROADMARKING CONTRACTOR DOING IT RIGHT - OR DOING YOU IN? Personal attendance-based with theoretical and practical elements.

ROAD MARKINGS, SURFACE REPAIRS AND TRAFFIC SIGNAGE

A full day course, with time for Q&A and after session discussion with each presenter. Samples of new products, test methods and instruction sheets will be available.

Winning Competitive Bids and Tenders

Win tenders based on clear winning strategies and a legal understanding of the process.

Mastering Engineering & Construction Contracts NEC3, FIDIC, JBCC & GC

The Advanced Construction Contracts course will equip you with progressive knowledge on construction contract law and an in-depth understanding of the major construction contracts that are currently used in South Africa.

Estimating, Costing & Pricing of Construction Tenders

This course will look at the definition, importance and uses of estimating, costing and pricing. We will cover the contextual framework, general principles and measurement when it comes to the process of tenders. Quantity estimating, client costing, tenderer pricing and contract completion also forms a major part of this specific topic and will be covered in detail

Construction Site Management & Supervision

This course introduces the practical tools to control the cost and as well the time during the project. Moreover, the final cost and time for the project can be predicted based on the rates of achieving and the consumed money at any time of the project.

FIDIC Contracts Management: Practical Use of FIDIC Contracts

This course is designed to provide practical guidance to those involved in the management or administration of projects where use of FIDIC forms of contracts is required.

FIDIC Claims: Management of Claims and Resolution of Disputes

The course is designed to provide participants with a professional understanding of the responsibilities and rights of the Parties under a FIDIC Contract and the procedures to manage claims, where the resolution of claims will be achieved more successfully.

Developing Multi-Skilled Supervisors

Through this course, delegates are introduced to the concepts needed for leading a team and raising the technical, engineering, maintenance, production, logistics and quality team management standards.

Road Construction, Maintenance, Rehabilitation and Storm Water Drainage Training

This highly interactive three-day course will provide participants with the necessary information on planning, managing investigation works prior to commencement of major site works in road construction and maintenance.

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

Managing Your Project During Crisis - Online Snippet

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Advanced Technical Report Writing and Presentation Skills

This course provides technical professionals with the written communication skills to structure and write effective reports confidently, competently and persuasively.

Preparation of Bills of Quantities

This Training will explore in depth; descriptions of Bills of Quantities, purpose of Bills of Quantities and their composition, their preparation, measuring of builders work, standard method of measuring building work, Marking up and billing.

Contract Excellence for Non-Legal Professionals

This training course is essential for all personnel within the organisation. Every organisation relies on contracts to protect the interests of the company and manage risk effectively. It is imperative that everyone in the organisation understands the issues and processes involved in a contracting scenario.

The 10-day Contract & Project Management Skills for Non-Professionals

The training course also provides non-project professionals a unique and simplified approach of the basic project management skills as practiced by those manage projects worldwide. It provides them with a practical and effective guide to learn what project professionals and their teams are doing and to acquire the project management skills to be an active, value-adding participant to the project team.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Covid-19 and Force Majeure: Managing Contract Performance during the Crisis

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

FIDIC Claims: Management of Claims and Resolution of Disputes

The course is designed to provide participants with a professional understanding of the responsibilities and rights of the Parties under a FIDIC Contract and the procedures to manage claims, where the resolution of claims will be achieved more successfully.

FIDIC Contracts Management: Practical Use of FIDIC Contracts

This course is designed to provide practical guidance to those involved in the management or administration of projects where use of FIDIC forms of contracts is required.

Estimating, Costing & Pricing of Construction Tenders

This course will look at the definition, importance and uses of estimating, costing and pricing. We will cover the contextual framework, general principles and measurement when it comes to the process of tenders. Quantity estimating, client costing, tenderer pricing and contract completion also forms a major part of this specific topic and will be covered in detail

Mastering Engineering & Construction Contracts NEC3, FIDIC, JBCC & GC

The Advanced Construction Contracts course will equip you with progressive knowledge on construction contract law and an in-depth understanding of the major construction contracts that are currently used in South Africa.

Winning Competitive Bids and Tenders

Win tenders based on clear winning strategies and a legal understanding of the process.

Contract Administration and Quality Control

A two-day course to help candidates understand the complexity and importance of contract administration and quality control.

Construction Contracts

The latest general condition of Contracts for Construction works from SAICE GCC 2015 CPD accredited: 2 CPD Points.

Business Contracts & Service Level Agreements

This course will provide participants with detailed understanding of Planning, Writing & Managing Quality SLAs.

Customer Service Training

The Quality Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and external customers. Delegates will understand the impact on them and their organisation of providing the best possible service learning to communicate with customer’s in a professional and effective manner.

Telephone and Email Etiquette

Since much of today’s business is done over the phone and email, using correct telephonic and email etiquette is important! Phone, email, or text? Learn what communication method to use when.

Digital Customer Care Training Course

This course is designed to equip your staff with the essential skills and knowledge required to excel in providing exceptional customer support through digital platforms.

The Outstanding Receptionist & Office Administrator

This course has been developed specifically to equip receptionists and office admin staff with all the essential skills to better manage the workloads and activity profiles that form the engine-room of efficient organizations.

Customer Service for the Public Sector

This Customer Service for the Public Sector training course is designed to give participants the communication skills, negotiation strategies, and public-sector customer service best practices they require to significantly improve customer service while lowering costs and increasing employee satisfaction.

Call Centre Management

Advance the success of your call center and achieve your professional career goals with a solid foundation in planning and managing an exceptional call center.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Beyond Customer Service and Service Quality & Excellence

This dynamic, 4-day course gives customer service professionals the communication skills, technology tools, and motivation they require to build strong customer relationships and develop a customer centric organization.

Electronic Documents and Records Management Systems (EDRMS)

This programme is must for anyone planning or about to embark on the implementation of an Electronic Document and Records Management System (EDRMS) or Enterprise Content Management System (ECM).

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

SMART WATER Technologies

Shaping the Future of Water Management

The Office Professional & Records Management Masterclass

This course is specifically developed for employees working in an office and administration environment where the principles of records management is vitally part of legislative pieces. Records Management provides an understanding of basic record management principles and how they affect daily work.

Basic Computer Skills

This course aims to familiarise you with computers and Microsoft Windows, while learning basic computer, mouse and keyboard skills in a supportive classroom environment.

POPIA: Protection of Personal Information Act

The POPIA course is an engaging, illustrative, and interactive course. It is based on the Protection of Personal Information Act (POPIA), a comprehensive privacy law that is mandatory for all businesses within the private and public sector that process personal information in South Africa. Using illustrative graphics, animations, and real-life examples, the course details the crucial elements of POPIA that businesses should be aware of in order to comply.

Artificial Intelligence (AI) and the future of work

Course on Artificial Intelligence and future tech at work

Information Governance POPI GDPR

Discover how to protect your data and make your organisation POPI Compliant.

Cyber Security Training

The programme has been specifically designed to provide you with a highly practical guide to the key skills; strategies and techniques that you will need in the handling of IT security issues. 

Electronic Document and Records Management System (EDRMS)

This programme is designed to equip delegates with the skills necessary to understand, plan for and implement an Electronic Document and Records Management System (EDRMS).

Records Management Training

This skills programme will provide the learner with the knowledge, skills, attitudes and values required to create and maintain an effective record keeping system in an organization with regard to record keeping and mailing procedures.

Winning Competitive Bids and Tenders

Win tenders based on clear winning strategies and a legal understanding of the process.

Mastering Engineering & Construction Contracts NEC3, FIDIC, JBCC & GC

The Advanced Construction Contracts course will equip you with progressive knowledge on construction contract law and an in-depth understanding of the major construction contracts that are currently used in South Africa.

SMART WATER Technologies

Shaping the Future of Water Management

Levelling & Setting Out Surveyor Refresher Course

The purpose of this short course is to develop levelling skills required for setting up a levelling instrument, transferring levels, bookings levels and setting out excavation profiles and to develop basic setting out skills required for using a metric tape, survey accessory equipment, preserving survey points, using ranging rods, setting out right angles and controlling levels.

Maintenance Planning of Water and Wastewater Infrastructure

This course is on O & M focusing on water and sanitation infrastructure and equipment with an emphasis on system continuity in order to provide maximum service for continued consumer satisfaction.

Electro-Hydraulics in Automotive Systems: Principles, Design, and Troubleshooting

This 5-day comprehensive course is designed to equip participants with the knowledge and skills needed to understand, design, and troubleshoot electro-hydraulic systems in automotive applications.

Electro-Hydraulics in Automotive Systems: Principles, Design, and Troubleshooting

This 5-day comprehensive course is designed to equip participants with the knowledge and skills needed to understand, design, and troubleshoot electro-hydraulic systems in automotive applications.

Electro-Hydraulics in Automotive Systems: Principles, Design, and Troubleshooting

This 5-day comprehensive course is designed to equip participants with the knowledge and skills needed to understand, design, and troubleshoot electro-hydraulic systems in automotive applications.

Quick Changeover: 2 Day Course Single-Minute Exchange of Die (SMED)

Quick Changeover, sometimes referred to as Setup Reduction or SMED (Single-Minute Exchange of Die), eliminates or reduces non-value added activities in the setup and teardown processes of manufacturing, allowing companies to quickly and efficiently change from one product to another.

Managing Efficient Shutdowns & Turnarounds

This course provides a complete step-by-step guide for managing shut­downs and turnarounds in process plants. It covers all phases of shutdowns and turnarounds, including initiation, planning, executing, controlling, and closing.

Developing Multi-Skilled Supervisors

Through this course, delegates are introduced to the concepts needed for leading a team and raising the technical, engineering, maintenance, production, logistics and quality team management standards.

Compressor Operation, Maintenance and Fault Finding Techniques

The focus of this practical Program is based on Safety as well as Maintaining of compressors and fault finding procedures to save time. Lubrication strategies, Maintenance strategies; understanding compressors and basic pneumatic safety.

Fundamentals Of Hydraulics Theory & Pneumatics Training Course

The Fundamental Hydraulic & Pneumatic course is designed to equip delegates with the basic foundation knowledge and building blocks that underpin all hydraulic pneumatic systems.

Advanced Hydraulics Training Course - Best practice in Hydraulic Theory & Applications

This course is also recommended for plant engineering personnel who are tasked with hydraulic system improvement, system modification and system design.

Fundamentals of Pneumatics Training Course

This course provides a comprehensive overview of pneumatic power and the elements that allow a pneumatic system to perform work.

Migration from OHSAS 18001 to ISO 45001

We have developed a training course to support organisations in their migration from OHSAS 18001 to ISO 45001.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

Advanced Technical Report Writing and Presentation Skills

This course provides technical professionals with the written communication skills to structure and write effective reports confidently, competently and persuasively.

2 Weeks Masterclass in Health and Safety

This 10-day Master Class training course provides a valuable understanding to Health and Safety and is a serious step towards developing competencies that will enable further progression in these fields. The increased competencies of the delegates will result in cost savings and increased efficiencies within the company.

Reducing Drug & Alcohol Risk in the Workplace

This training course will give you an understanding of the impact of drug use, drug-free work place policies, harm reduction techniques and whether or not testing is appropriate for your workplace.

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

Migration from OHSAS 18001 to ISO 45001

We have developed a training course to support organisations in their migration from OHSAS 18001 to ISO 45001.

Environmental Health & Safety Risk Management (EHS)

Within many organizations, some elements of EHS management are already in place, such as policy and risk assessment records, but other aspects need to be developed. It is important that all the elements described here are incorporated into the EHS management system.

Advanced Accident Investigation and Reporting

Attendance on this training course will provide you with the confidence and necessary professionalism to enable a thorough Accident Investigation as soon as practicable after the event.

Health and Safety Representatives Training

The scope of this course is Unit Standard aligned and additionally include practices which focus on development of cognitive skills to ensure the health and safety of all business resources. Detailed health and safety principles will be addressed during this course, in order to achieve this goal.

Advanced Workplace Safety Solutions

The Advanced Workplace Safety Solutions Workshop is a three-day event designed for professionals aiming to deepen their knowledge of Occupational Health and Safety (OHS) practices and strategies.

Basic Fire Fighting

The Basic Fire Fighting course is a step up from the Basic Fire Awareness course and entails additional firefighting techniques and how to apply them in a safe and correct manner.

Mastering Microsoft Project 2016

The course begins with the basic concepts and leads students through all the functions they’ll need to plan and manage a small to medium-size project, including how to level resources and capture both cost and schedule progress.

Basic Microsoft PowerPoint

This Microsoft PowerPoint training course aims to provide new PowerPoint users with the essentials skills needed to create, edit and present professional looking presentations using text, tables, diagrams, charts and pictures as well as providing presentations tips.

Intermediate Microsoft PowerPoint

This Microsoft PowerPoint training course aims to provide experienced PowerPoint users with the skills to work with PowerPoints more advanced features such as masters, creating templates and themes, and using media such as video and audio to expand your presentation as well as providing tips to assist efficiency.

Microsoft PowerPoint (Advanced)

This Advanced Microsoft PowerPoint 2016 training class is for PowerPoint 2016 users who want to build upon their basic skills. Students will use advanced techniques such as working with Masters and Special Effects within their presentations.

Managing Microsoft Teams

Essentials for Educators and Skills Development Facilitators

Microsoft Azure Fundamentals | MAZ900

This course provides the knowledge required to pass the Microsoft AZ-900 exam. This course is beneficial for those that will be using Microsoft Azure, whether they are administrators, developers, or database administrators.

Microsoft Power BI - Data Analytics and Report Writing

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Advanced DAX for Microsoft Power BI Desktop

Perform powerful data analysis with DAX for Power BI, SQL Server, and Excel

Basic Microsoft Word

This Microsoft Word training course aims to provide new users with the essential skills needed to create, edit and print professional looking documents using text, tables, lists and pictures as well as covering simple mail merge

Intermediate Microsoft Word

This Microsoft Word training course aims to provide users with the skills to work with larger documents efficiently, create standard documents for repeated use as well as covering advanced mail merge techniques.

Advanced Microsoft Word

This Microsoft Word training course aims to provide experienced users with the skills to work with document referencing features, longer document tools, tracking changes, document protection, diagrams and develop automation using fields and macros.

Basic Microsoft Excel

This course aims to provide new Excel users with a foundation knowledge of Excel’s core features such as formulas, formatting, navigation, printing and creating charts.

Intermediate Microsoft Excel

This course aims to provide more experienced users with proficient skills in Excel’s three major strands: formulas, list management and charts, as well as providing tips to assist efficiency.

Advanced Microsoft Excel

This course aims to provide experienced Excel users with proficient skills in developing more complex formulas, list analysis using a variety of tools and creating simple macros as well as features and tips to assist efficiency.

Data Analysis using Excel

The course guides you through the basic and advanced features of Excel to help you discover the gems hidden inside. From data analysis, to visualization, the course walks you through the steps required to become a superior data analyst.

Intermediate Microsoft Word

This Microsoft Word training course aims to provide users with the skills to work with larger documents efficiently, create standard documents for repeated use as well as covering advanced mail merge techniques.

Microsoft Office 365 Course: Essentials

This short course will allow you to become productive by acquiring a basic understanding of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook, for everyday professional use.

Basic SharePoint Online

This course builds upon the foundational knowledge gained in the Introduction to SharePoint Online course.

Introduction to Microsoft Power BI Training

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Introduction to Microsoft Power BI Training

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Microsoft Project 2016: Basic to Intermediate

This course covers the critical knowledge and skills a project manager needs to create a project plan with Project 2016 during the planning phase of a project.

Microsoft® Project 2016: Advanced

This course is tailored for experienced users of Microsoft Project, wanting to consolidate their grasp of planning and tracking, and to explore the advanced features of the software.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Advanced Microsoft Excel ®

This course is aimed at professionals who have, or will soon have, responsibility for managing and manipulating data using MS Excel on a day to day basis.

Dynamic Business Reports and Dashboards Using Excel

Attending this course will help you reach advanced Excel levels allowing you to produce such important reports. The course starts with pivot tables, the most important tool ever created to perform data reporting, analysis and reconciliation.

The 10-Day HR Management MBA

The training course has been designed to cover an array of relevant topics while focusing on those that are most critical to personal and business success. The emphasis of the training course will be on powerful methods and proven techniques for improving personal management effectiveness as well as organizational performance.

HR Processes, Culture & Change Management Programme

This important ICL HR Processes, Culture, & Change Management Programme online training seminar focuses on vital areas of modern Human Resource Management (HRM). It is a unique seminar that addresses core HR issues in a critical and evaluative way.

Payroll: Preparation, Analysis and Management

This program provides a comprehensive coverage of budget preparation, payroll calculation process, applicable control methods and pre-checks for ensuring reliable and accurate data creation. Specific emphasize is made on payroll and benefits analysis using Excel along with internal and external audit functions and their relation with HR and Payroll.

Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Strategies for Leading Successful Change Initiative

This ‘Leading Successful Change’ training course helps leaders develop the practical skills they need to bring about lasting change with minimum disruption to operations. It provides them with specific guidance and the opportunity to work with a host of practical tools for implementing and embedding change.

COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

COVID-19 Workplace Compliance Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

Strategic HRM and Business Partnering

Building Credibility & Demonstrating ROI of Human Resources

Advanced Strategies in Labour Relations Management for Unionized Workforces

The "Advanced Strategies in Labour Relations Management for Unionized Workforces" course is designed to provide experienced professionals with advanced knowledge and skills to effectively navigate the complexities of managing unionized employees. This comprehensive training program delves deeper into key areas of labour relations, collective bargaining, grievance handling, and strategic workforce planning within unionized environments.

Minutes Taking for Board Meetings

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

HR Performance Management System

This comprehensive training program is designed to equip you with the knowledge and skills needed to implement and utilize a performance management system within your HR framework.

Best Practices of Managing Union Employees Including Labour Relations and Labour Law Management

The course "Managing Union Employees: Labour Relations & Labour Law Management" provides comprehensive training on effectively managing unionized employees while adhering to labour laws. The course covers key principles and best practices for successfully navigating labour relations, fostering positive employee relations, and ensuring compliance with relevant labour legislation.

Job Evaluation & Analysis

This ICL's Human Resource Management training seminar on Job Evaluation & Analysis Understanding Reward Management is designed to provide participants with an understanding of job analysis and job evaluation and the critical role these activities play in motivation, engagement and job satisfaction.

Chairing Disciplinary Hearings

Chairing Disciplinary Hearings course will empower delegates who participate in disciplinary enquiries with relevant up-to-date labour legislation procedures within the South African legal framework.

Employment Equity Committee Training

This course investigates the Employment Equity Act and all of its ramifications for organisations. The training ensures that Employment Equity Committees understand their role and function. The course looks at the legal reporting requirements of organisations as per affirmative action reports.

Equality, Diversity and Inclusion in the workplace

This 3-day training program on Equality, Diversity, and Inclusion (EDI) is designed to equip participants with the knowledge, skills, and tools necessary to foster an inclusive workplace culture.

Advanced Employee Relations Training

This ICL training course will empower you in becoming an Employee Relations Specialist who understands the importance of building a conducive environment for the employees.

Ethics in the Workplace Training

Ethics training course helps the members of an organisation judge the moral legitimacy of their decisions, enabling them to apply moral principles and values in business decision-making.

Facilitation Skills Training

This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings.

Gender Mainstreaming Training

This course aims to improve participants’ ability to deal with special interventions for gender equality and mainstreaming of gender equality when designing, implementing and monitoring development interventions.

Managing Up, Down and Across for Better Results

This course gives new managers and supervisors a great foundation to succeed in their new roles and deliver the desired performance and results they themselves expected when they said “yes” to the new post.

Balanced Scorecard (BSC) Training

The Balanced Scorecard Course provides participants with the tools they need to build, implement, and sustain a balanced scorecard planning and management system in their organization.

Shop Steward Training

The purpose of this course is to understand the role and function as a Shop Steward and to facilitate good relationship between management and unions to ensure sound labour relations.

Labour Relations & Labour Law Management

This course looks at the role of managers and employee representatives, and how they can nurture trust-based relationships within the organisation and generate a positive work culture which improves the overall productivity and output of a business, as well as benefiting the employee’s personal well-being even when conflict arises.

Advanced Labour Relations & Representation Skills for Shop Stewards

Best Practices of Managing Union Employees Including Labour Relations and Labour Law Management

The course "Managing Union Employees: Labour Relations & Labour Law Management" provides comprehensive training on effectively managing unionized employees while adhering to labour laws. The course covers key principles and best practices for successfully navigating labour relations, fostering positive employee relations, and ensuring compliance with relevant labour legislation.

Minutes Taking for Board Meetings

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

Digital Customer Care Training Course

This course is designed to equip your staff with the essential skills and knowledge required to excel in providing exceptional customer support through digital platforms.