Labour Relations & Labour Law Management
This course looks at the role of managers and employee representatives, and how they can nurture trust-based relationships within the organisation and generate a positive work culture which improves the overall productivity and output of a business, as well as benefiting the employee’s personal well-being even when conflict arises.
Description
Labour legislation is one of the biggest challenges facing many business people in South Africa .There is a Maze of Legislation governing correct practices and ongoing legislation changes .To ensure that you are sufficiently trained and up to date on Labour Relations and Labour Law, ICL are offering a 3 day training on Labour Relations and labour Law
This ICL training course looks at the role of managers and employee representatives, and how they can nurture trust-based relationships within the organization and generate a positive work culture which improves the overall productivity and output of a business, as well as benefiting the employee’s personal well-being even when conflict arises.
Amongst a wide range of valuable topics, the following will be prioritised:
• How to Work Effectively to Build Trust in the Unionised Environment
• The Union’s Role in Building and Maintaining a Productive Work Environment
• Identifying Interests Which Call for Engaging, Motivating and Coaching
• Recognising Rights, Setting Boundaries and Obligations
• Managing and Applying Discipline
• Performance Management that Works
• Negotiating, Mediating, Conflict Management Skills
Course Objectives
By attending this ICL training course, delegates will be able to:
• Demonstrate an understanding of the purpose and primary objects, application and interpretation of labour law
• Explain the various categories of dismissal disputes
• Conduct a disciplinary hearing
• Stay out of trouble with CCMA/Courts
• Describe the bodies created by Labour Relations legislation
• Understand the Strategic Nature of Employee Relations
• The Role of Unions and other Employee Representatives
• Recognise the importance of Employee Engagement
• Develop Performance Management that works
• Understand mediation, bargaining and collective agreements
• How to investigate and handle grievances, settlements, and arbitration
Who is this Training Course for?
This training course is suitable to a wide range of professionals but will greatly benefit:
• Managers new to a unionized work environment
• Front-line supervisors and team leaders responsible for creating positive working relationships with unionized workers
• Shop Stewards
• HR supervisors and labour relations leaders overseeing skilled trades professionals
• HR specialists responsible for Employee Relations, Negotiating and Mediating
• Anyone else wanting to increase their knowledge on Labour Relations and Labour Law
The Course Content
Module One:
Managing Poor Performance
• Creating a Performance Based Culture
• Setting Expectations and Performance Standards
• Responsibilities of the Union and Management
• Coaching and Assistance to Improve Performance
• Managing Absenteeism
• Counselling For Improved Performance
• Performance Measurement
• Discipline, Grievances and Investigations and Dismissal
Module Two:
Discipline & Disciplinary Action
• Conducting An Investigation
• Disciplinary Standards And Norms
• Roles And Responsibilities
• Evidence
• Record Keeping
• Fair Procedure
• Preparations Of Hearings
• Appeals
• Mitigating Circumstances
Module Three:
Employment Issues
• Grievance Procedures
• Codes of Conduct & Company Policy & Procedures
• Employment Contracts
• Temporary Employees and Independent Contractors
• Affirmative Action
• Conditions of Service
• Unfair Labour Practice
• Unfair Dismissal
• Automatic Dismissal
• Recruitment
• Termination of Employment
• Process of Discipline ,Grievances and Retrenchment
• Working Time And Leave
Module Four:
Industrial Relations Negotiations
• Union Negotiation, Wage Negotiation and Collective Agreements
• Worker Participation ,Trade Unions and The Role of Shop Stewards
• Trade Unions ,Their Functions and Structure
• Strikes, Lockouts and Protests Actions
Module Five:
Disputes Resolution
• Conciliation and Arbitration
• Arbitration Hearings
• Review of Awards
• Preparation of Awards
• Arbitration Awards
• Settlement Agreements
Module Six:
Labour Legislations
• Basic Conditions of Employment Act
• The Labour Relations Act
• Occupational Health & Safety Act
• CCMA, Bargaining Councils & Labour Courts