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COVID-19 Workplace Preparedness Health, Safety and Claims Management Course

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.


After the initial lockdown period, as part of South Africa’s risk adjusted strategy for economic activity, some employers would be allowed to reopen their businesses from the 1st of May 2020.

One of the critical requirements during the pandemic will be to provide and maintain a safe and healthy work environment. This course was compiled to assist employers in this regard. It will provide attendees with critical information in order to manage COVID-19 effectively within their particular work environment.

Course Objectives

The course will cover:

  • Background and scope of guidance and important information on COVID-19 
  • Government policies and directives 
  • Health and safety legislation pertaining to COVID-19 
  • COVID-19 employer, employee and third-party obligations 
  • How to conduct a COVID-19 HIRA 
  • Processing of COVID-19 claims 
  • COVID-19 Communication 
  • Health and safety representatives and committees 
  • Reporting, recording and investigation of COVID-19 related cases 

How will this Training Course be Presented?

2 Day Interactive Online Course

This online training course will utilise a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. 

08:30 - 09:00 Welcome, Setup, Registration
09:00 – 10:30 First Session
10:30 – 11:00 Break (30 mins)
11:00 – 12:30 Second Session
12:30 – 13:00 Break (30 mins)
13:00 – 14:30 Third Session

Who is this Training Course for?

The programme will be useful for managers at all levels including:

  • The CEO's and Managing Directors

  • Section 16(2) appointees - Directors

  • Health and Safety Practitioners

  • Compliance officers and Security Officers

  • Human Recourse Managers

  • Engineers

  • Managers and Supervisors

  • Union Representatives

  • Health and Safety Representatives and Committee Members

The Course Content

Module 1: Background and scope of guidance

  • Introduction, background and information to COVID-19


Module 2: Health and safety legislation pertaining to COVID-19

  • Overview of the health and safety legislation

  • Latest notices, statues and directives pertaining to COVID-19


Module 3: COVID-19 employer, employee and third-party obligations

  • Health and safety statues governing workplaces in relation to COVID-19

  • The responsibilities of employers towards employees and other persons (third parties)

  • Responsibilities of Employees

  • COVID-19 classification

  • Monitoring exposure at workplace

  • Medical surveillance          

  • Consolidated COVID-19 Direction on Health and Safety in the Workplace issued by the Minister in terms of Regulation 10(8) of the National Disaster Regulations (4th of June 2020)

  • Symptom monitoring and management

  • Guidance note for workplaces in the event of identification of a COVID-19 positive employee

  • Reporting authorities and emergency contact details, hospitals and centres of disease control - COVID-19


Module 4: Preparing the workplace for COVID-19

  • South Africa’s risk adjusted strategy for economic activity related prescriptions (required legal appointments and duties as per Disaster Management Regulations)

  • Guidance on vulnerable employees and workplace accommodation in relation to COVID-19

  • Prevention measures for all staff and others (3rd parties) that enter the premises

  • Prepare to implement basic infection prevention measures

  • Develop policies and procedures for prompt identification and isolation of sick people, if appropriate

  • How to help prevent spread of respiratory infections including COVID-19

  • Environmental cleaning

  • Cleaning offices and public spaces where there are suspected or confirmed cases of COVID-19

  • Advice on travel and meetings; handling post, packages or food from affected areas, COVID-19 and food safety


Module 5: Conducting a COVID-19 HIRA

  • HIRA and Sectoral guidelines

  • Risk Assessment for vulnerable employees and workplace accommodation in relation to COVID-19

  • Performing a COVID-19 risk assessment (HIRA)


Module 6: Processing of COVID-19 Claims

  • Aim and objective of the COIDA

  • Compensation Fund and licences

  • Protection of employers against claims from employees and dependants

  • Categories of persons are entitled to compensation

  • Employer, employees and dependants

  • Criteria and diagnosis for occupational diseases - COVID-19

  • Benefits, claims procedure, documentation and submissions of COVID-19 claims


Module 7: COVID-19 Communication and Training

  • Informing employees of COVID 19 related information

  • Lines for COVID 19 communication

  • Preparing Communications Strategies

  • What to communicate to employees?

  • Providing training and information to management and employees (including links to recourse)


Module 8: The role of health and safety representatives and committees in the management of COVID-19

  • Role of health and safety representatives

  • Role of the health and safety committee


Module 9: Reporting, recording and investigation of COVID-19 related cases

  • Reporting of occupational injuries and diseases to the employer

  • Reporting of occupational diseases to the authorities

  • Record keeping requirements

  • Prescribed Investigation for COVID-19 incidents


Module 10: Action Checklist: Prevention and Mitigation of COVID-19 at Work

  • List of requirements for visits from Department of Employer and Labour.

  • Action checklist for the prevention and mitigation of COVID-19 at Work

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Strategies for Leading Successful Change Initiative

This ‘Leading Successful Change’ training course helps leaders develop the practical skills they need to bring about lasting change with minimum disruption to operations. It provides them with specific guidance and the opportunity to work with a host of practical tools for implementing and embedding change.

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The Complete Course on Project Management

This training course explores the very foundations of how projects are different to the operational world, but an absolute necessity when it comes to changing the operational world. You will discover how the very best practice management techniques are used to take a project through a project lifecycle, from Inception, through Definition, Execution, Monitoring and Control to Closure.

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Labour Relations & Labour Law Management

This course looks at the role of managers and employee representatives, and how they can nurture trust-based relationships within the organisation and generate a positive work culture which improves the overall productivity and output of a business, as well as benefiting the employee’s personal well-being even when conflict arises.

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Time Management

Three Days to Turbo-Boost your Time and Task Management

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Microsoft Power BI Desktop Training

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

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