Virtual Leadership Skills & Managing a Digital Workforce
Achieving Excellence with Virtual and Dispersed Teams
Description
Today’s digital workplace has changed the way leaders and managers need to lead and manage their dispersed workforces. No longer are teams co-located in the same office or building. Having to lead and manage this dispersed workforce needs us to do so over distance, time zones, cultures and using various digital and virtual technologies to achieve results.
As a business leader and manager, you need to develop virtual fluency — the ability to connect, communicate and collaborate virtually with virtual teams and remote employees. You can no longer rely on the core skills that co-located teams require – virtual teams and remote employees require a different approach, clarity and engagement if they are to perform well.
This training course will feature:
• How traditional leadership differs in leading virtual, remote or dispersed teams
• Understand their own leadership style and how to adapt their ways of leading others
• The key engagement and influencing skills needed for leading remotely
• The main factors for leading change and solving problems with remote working
• How to be effective and efficient in managing performance and output when working with remote and dispersed people
• The key options for development and conducting remote development and coaching techniques
Course Objectives
By the end of this online training course, participants will be able to:
• Understand the different approaches to leadership with virtual, remote or dispersed teams
• Develop virtual fluency to lead virtual teams and manage remote workers
• Learn how to effectively connect, communicate and collaborate in a digital workplace
• Create and engage high performing virtual teams
• Identify the roles, agreements and platforms to support virtual teams and remote staff
• Overcome the challenges of leading and managing virtually
• Influence and build working relationships to engage and build rapport remotely
• Apply techniques to lead change and manage problems effectively
• Demonstrate performance enhancing techniques in virtual environments
• Apply coaching and mentoring to develop others remotely
How will this Training Course be Presented?
This online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The online course is conducted online using ZOOM Platform.
Who is this Training Course for?
This ICL training course is suitable to a wide range of professionals but will greatly benefit those leading or managing virtual, remote or dispersed teams:
• Senior Managers
• Managers
• Project Managers
• Team Leaders
• Leaders or managers developing and hiring a new virtual team
• Leaders or managers leading remote staff
• Heads of all business functions
• Directors, managers, or team leaders responsible for achieving organisation performance
• Project and programme managers/leaders
• Line managers of different business functions
• Heads of learning and development
• Future leaders
• Heads of human resources
The Course Content
DAY ONE:
Virtual Fluency — Virtual Competencies to Succeed in Leading Virtual and Remote Teams
• Developing your ability to connect, communicate and collaborate virtually
• Assessing the digital skills and attributes needed to lead people virtually
• Developing the competencies to lead and manage virtually
The Unique Challenges That Virtual
Teams and Their Leaders Must Face and Overcome
• Recognizing the four challenges of distance, time zone, culture & technology
• Identifying how the challenges affect virtual leadership and team performance
• Overcoming these challenges to achieve high performing virtual teams
Building Virtual Trust across Distance, Time Zones and Cultures
• Recognizing how distance affects the way trust develops virtually
• Applying best practices for building virtual trust
• Investigating how culture impacts trust and what leaders can do to resolve issues
DAY TWO:
Connecting, Communicating and Collaborating with Your Virtual Team
• Selecting platforms and tools your virtual team needs to communicate effectively
• Setting out the team’s communication plans and technologies
• Achieving successful digital communication
DAY TWO:
Managing Performance & Output Remotely
• Motivation and the individual
• Defining Performance Management
• Four Key blockers to performance
• Managing performance remotely
• Planning, organising and control in the virtual environment
• Delegating and controlling tasks in the virtual environment
• Setting out operational norms for achieving performance virtually
• Managing and communicating expectations of remote staff
• Ensuring remote workers deliver the right levels of performance
Navigating Time, Culture and Differing Generations in the Workforce
• Mapping the factors that support virtual team harmony
• Recognizing how culture affects virtual team communication and collaboration
• Identifying how the four generations at work impact working virtually
DAY THREE:
Setting Your Team Up for Success
• Equipping the virtual team to connect, communicate and collaborate
• Identifying potential individuals/roles that may need more support
• Recognize skills that team members and remote workers need
Keeping Your Virtual Team and Remote Workers Engaged
• Leading highly impactful virtual meetings with your team
• Communicating and motivating your team using different technologies
• Ensuring your team remains connected to the task and purpose
Resource Management
• Planning, organizing and utilizing resources
• Monitoring and controlling resources
• Effective delegation when under time and
• Priority pressure