Priority Management

One of the key skills of effective management is achieving success through others, enabling your team to develop their skills and achieve success.

This Negotiation and Conflict Management in Organisations training course provides an insightful and revealing strategic analysis of the negotiation process, and then goes on to detail key highly effective practical tools and techniques that can be used in a range of negotiation and conflict scenarios.

This Procurement and Supply Chain Management Best Practices training seminar explores key concepts forming the basis of procurement and supply chain management and moves through leading edge issues that confront organizations today.

This Administrative Excellence for Secretaries and Administrators training seminar is designed to give delegates a better understanding of the ‘people skills’ and ‘individual skills’ which are needed in a business environment and which can help them develop their existing competencies into superior skills.

This ICL's Advanced Public Sector Management, Governance & Fiscal Sustainability Techniques seminar aims at improving the adaptation and integration of the fundamental components of Governance and Fiscal Sustainability Techniques.

This course covers the warehouse operations theories, concept and operational strategies ensuring the efficient flow of products in and out of the facility, ensuring orders are fulfilled and products are in stock, but not overstocked. Thus ensuring profitability and minimizing overhead and labor costs. It will also enable delegates to measure warehouse metrics critical for providing team leaders with a clear vision of potential issues and opportunities for improvements.

In today’s complex work environment, becoming a supervisor or a manager demands new skills and approaches to getting things done. Managers and supervisors must learn how to lead, motivate, and accomplish tasks effectively and efficiently working with others.

The Project Professional MBA is an intensive 10-day training course designed to sharpen your management skills focusing on current best practices in project management.

This 10-day Master Class training course provides a valuable understanding to Health and Safety and is a serious step towards developing competencies that will enable further progression in these fields. The increased competencies of the delegates will result in cost savings and increased efficiencies within the company.

This finance & accounting training course is designed to cover the role and importance of accounting and finance in today’s business world. It will provide an ‘MBA level’ experience in terms of content, instruction, discussion and team exercises.

The training course also provides non-project professionals a unique and simplified approach of the basic project management skills as practiced by those manage projects worldwide. It provides them with a practical and effective guide to learn what project professionals and their teams are doing and to acquire the project management skills to be an active, value-adding participant to the project team.

The training course has been designed to cover an array of relevant topics while focusing on those that are most critical to personal and business success. The emphasis of the training course will be on powerful methods and proven techniques for improving personal management effectiveness as well as organizational performance.

This important ICL HR Processes, Culture, & Change Management Programme online training seminar focuses on vital areas of modern Human Resource Management (HRM). It is a unique seminar that addresses core HR issues in a critical and evaluative way.

This Advanced Finance Programme is a must for all those who would like to attend a course that comprehensively deals with all the key topics of strategic management, financial planning, and financial management. It is also for those who wish to sharpen up their financial management skills, or who wish to refresh or update the skills they already have.

This Programme will also focus on the critical roles of team leader and middle manager in harnessing their team's potential, and introduces and practices techniques for moving the organisation and the teams from average to excellence.

This highly interactive training course will look into the tried and trusted management processes, procedures and methodology used by many companies to build productive and cohesive units whilst establishing strong working relationships.

This intensive 5 days training course is designed to assist contracts and procurement professionals understand and deal with the increasing complexity of commercial and business relationships.

This intensive 10-day training course covers the skills required to lead procurement and inventory teams to world class performance by running organizations leaner, effectively and efficiently.

This highly participative training course will help you to develop your leadership skills to lead others in times of pressure, stress and crisis.

This intensive 10-day training course gives a comprehensive overview of the principles and practices of management and leadership. It builds on the tenet that good management is the foundation of organisational success and progresses to consider the transitional skills and competencies that make great leaders.

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

Achieving Excellence with Virtual and Dispersed Teams

Three Days to Turbo-Boost your Time and Task Management

Acquire the skills and ability to solve problems and make decisions quickly and effectively in the workplace. This is a critical skill for all staff, team leaders and managers.

This course teaches you to be aware of, and to manage, emotions and relationships. It will teach you how to connect with peers and subordinates and how to manage your own emotions, as well as the emotions of others. This can play a part in determining how successful you are in both the business environment and your personal life.

This course teaches you to be aware of, and to manage, emotions and relationships. It will teach you how to connect with peers and subordinates and how to manage your own emotions, as well as the emotions of others. This can play a part in determining how successful you are in both the business environment and your personal life.

This highly interactive two-day workshop is designed to provide induviduals, who need to overcome objections and difficulties, with a basic comfort level to negotiate in any situation and includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

Methods and Techniques for Effectively Combating Anger & Stress

This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive. It will provide you with the tools and skills you need to think and act more assertively.

Learn effective conflict management techniques and resolution strategies to address confrontation in the workplace.

Three Days to Turbo-Boost your Time and Task Management skills

With our comprehensive Improving Mindfulness course, you will begin to identify your patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

Gain a unifying, powerful and generally applicable negotiation methodology. Your success and failure in business (and, indeed, in many aspects of life itself) will be correlated with your ability to negotiate effectively

This course is designed to help entry level staff develop self-awareness, effective interpersonal skills, help understand and manage their emotions, and lastly unleash passion, energy and self-motivation.

Learn the concepts behind networking and how to brand yourself to achieve your professional goals

This 2 days workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

This Business Etiquette course will help trainees acquire the skills they need to quickly adapt, integrate and succeed in variety of business situations and interactions.

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

This course is specifically developed for employees working in an office and administration environment where the principles of records management is vitally part of legislative pieces. Records Management provides an understanding of basic record management principles and how they affect daily work.

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

The course "Managing Union Employees: Labour Relations & Labour Law Management" provides comprehensive training on effectively managing unionized employees while adhering to labour laws. The course covers key principles and best practices for successfully navigating labour relations, fostering positive employee relations, and ensuring compliance with relevant labour legislation.

This course is designed to equip your staff with the essential skills and knowledge required to excel in providing exceptional customer support through digital platforms.

This course covers the warehouse operations theories, concepts, and operational strategies ensuring the efficient flow of products in and out of the facility, ensuring orders are fulfilled and products are in stock, but not overstocked. Thus ensuring profitability and minimizing overhead and labor costs. It will also enable delegates to measure warehouse metrics critical for providing team leaders with a clear vision of potential issues and opportunities for improvements