Leading Under Pressure

This highly participative training course will help you to develop your leadership skills to lead others in times of pressure, stress and crisis.

Description

This highly participative training course will help you to develop your leadership skills to lead others in times of pressure, stress and crisis. You will become more aware of your strengths and limitations when you experience workplace pressure. In this training course you will obtain the latest insights into what make a leader able to manage themselves and others during times of pressure and stress.

This training course covers the best practices and the proven way of successfully dealing with a crisis. Delegates will gain tangible results with up-to-date case studies and exercises to reinforce key learning points for immediate implementation at their workplaces. This training course will ensure you do not make the same mistakes of those other Crisis Managers.

This ICL training course will feature:

  • Leadership Skills for Handling Pressure & Stress
  • Leading with Confidence During Challenging Times
  • Best practice advise drawing on the expertise of crisis researchers, analysts and practitioners
  • Getting the maximum from emergency responders and crisis management teams
  • How to avoid mis-management and so make a bad situation worse

The Structure

This comprehensive training course consists of two modules which can be booked as a 10 Day Training event, or as individual, 5 Day training courses.

Module 1 - Leadership Excellence in Handling Pressure & Stress

Module 2 - Strategic Crisis Management

Course Objectives

By the end of this training course, participants will be able to:

  • Develop leadership skills for handling pressure
  • Explain how  different personality styles respond to stress and pressure
  • Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management
  • Develop strategies so ensuring you and your organisation responds efficiently and effectively
  • Understand the five deadly leadership behaviours and six winning strategies in a crisis

Who is this Training Course for?

This training course is suitable to wide range of professionals, but will greatly benefit:

  • Individuals with leadership responsibility
  • Security & Fire Management personnel
  • Health, Safety and Environment personnel
  • Emergency and Crisis Management Responders
  • Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject

How will this Training Course be Presented?

This course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes case studies and several group exercises, participative lectures with handout materials, manual, and slides. Syndicate work-shops and reporting back sessions will encourage a fully participative and an enjoyable event.

The Course Content

Module 1: Leadership Excellence in Handling Pressure & Stress

Day One: Personal Leadership Skills for Handling Pressure & Stress

  • Stress and its effects on the body, mind and spirit
  • Holistic response to stress
  • Relationship between mind and body
  • Personality styles and response to stress
  • Understanding Introvert and Extravert responses to stress
  • Turning stressful challenges into opportunities

 

Day Two: Enhancing Communication Skills in Times of Stress

  • Passive & aggressive responses
  • Assertive communication during stressful times
  • Managing conflicts during times of stress
  • Giving and receiving criticisms during stressful moments
  • Resolving conflicts constructively during times of pressure
  • Creative solutions in times of stress

 

Day Three: Leading with Confidence during Challenging Times

  • Coping with sudden change
  • Leading others during sudden changes
  • Recognizing the symptoms of short term and long term effects of stress
  • Motivating yourself and others under pressure
  • Building confidence during stressful times
  • Leading others with confidence

 

Day Four: Improving Leadership Effectiveness in Managing Crisis

  • Crisis management skills
  • Recognizing opportunities for change in a crisis
  • Helping the team look for creative opportunities
  • Practicing creative leadership in facing a crisis
  • Removing blocks to creative solutions in a crisis
  • Creative leadership effectiveness

 

Day Five: Developing & Training Your Team to Handle Pressure, Stress & Crisis

  • Training and developing employees to handle stress and pressure
  • Stress handling techniques for you and your employees
  • Helping the team to see the positive side of change in the workplace
  • Implementing creative problem solving skills for your team when facing crisis
  • Enhancing team effectiveness during stress
  • Developing a personal action plan

 

Module 2: Strategic Crisis Management

Day Six: What Should be in Place Before the Event?

  • Understanding Crisis Management and how to manage a Crisis
  • Consider the complete range of risks facing businesses in the 21st century
  • Crisis Managers - Roles & Responsibilities - manage the issue before it becomes a Crisis
  • Who else inside and outside the organisation should be involved?
  • Five deadly Leadership behaviours & Six winning strategies
  • Understanding 'denial-curve' and 'group-think' syndromes

 

Day Seven: Pre-planning, who and what else should be Considered?

  • Case Studies, why some companies fail and others survive?
  • Who owns the mitigation process?
  • Developing and Implementing Emergency Plans
  • Crisis Management and Communications. Emergency Centre/s
  • Developing and implementing a Business Continuity Management (BCM) strategy
  • Business Impact Analysis. Case Study and Workshop

 

Day Eight: Dealing with a Crisis - the 'Communications' Perspective

  • Command and Control Issues. Operational, Tactical and Strategic
  • On Scene Crisis Management, essential elements for success
  • Reputation Management - Managing the Media.
  • Organising a Press Conference & step by step guidance on how to conduct TV interviews
  • BP Press Conferences – What went wrong?
  • Exercise: Crisis Communications Strategy

 

Day Nine: Incident Management & Aftermath

  • Alerting and Warning. Case Studies. What can go right and what can go wrong
  • Corporate Case Study – BP Texas 2005; BP Alaska 2006; BP Gulf of Mexico 2010.
  • Major Incident Simulation - Role Playing Workshop
  • Potential Psychological & Welfare problems in Crisis Management
  • How to improve staff morale and confidence in the process
  • Questionnaire, are your batteries in good condition?

 

Day Ten: Essential Post Incident Actions

  • Exercises: a programme of learning and of validating plans and procedures;
  • How to get advantageous results from an exercise
  • Post Incident evaluations, de-briefing skills - managing the de-briefs - hot and cold
  • Critique report writing, executive summaries and recommendations
  • Closing the loop. Implementing the recommendations, continuing the process
  • 3 disastrous Case Studies with the same cause, are we learning from others?

 

Similar courses

One of the key skills of effective management is achieving success through others, enabling your team to develop their skills and achieve success.

More Information

This course is designed for helping experienced supervisors develop advanced supervisory and managerial skills such as effective management, performance management, goal setting, motivation, and team development.

More Information

This Procurement and Supply Chain Management Best Practices training seminar explores key concepts forming the basis of procurement and supply chain management and moves through leading edge issues that confront organizations today.

More Information

This Administrative Excellence for Secretaries and Administrators training seminar is designed to give delegates a better understanding of the ‘people skills’ and ‘individual skills’ which are needed in a business environment and which can help them develop their existing competencies into superior skills.

More Information

This ICL's Advanced Public Sector Management, Governance & Fiscal Sustainability Techniques seminar aims at improving the adaptation and integration of the fundamental components of Governance and Fiscal Sustainability Techniques.

More Information

This course covers the warehouse operations theories, concept and operational strategies ensuring the efficient flow of products in and out of the facility, ensuring orders are fulfilled and products are in stock, but not overstocked. Thus ensuring profitability and minimizing overhead and labor costs. It will also enable delegates to measure warehouse metrics critical for providing team leaders with a clear vision of potential issues and opportunities for improvements.

More Information

In today’s complex work environment, becoming a supervisor or a manager demands new skills and approaches to getting things done. Managers and supervisors must learn how to lead, motivate, and accomplish tasks effectively and efficiently working with others.

More Information

The Project Professional MBA is an intensive 10-day training course designed to sharpen your management skills focusing on current best practices in project management.

More Information

This 10-day Master Class training course provides a valuable understanding to Health and Safety and is a serious step towards developing competencies that will enable further progression in these fields. The increased competencies of the delegates will result in cost savings and increased efficiencies within the company.

More Information

This finance & accounting training course is designed to cover the role and importance of accounting and finance in today’s business world. It will provide an ‘MBA level’ experience in terms of content, instruction, discussion and team exercises.

More Information

The training course also provides non-project professionals a unique and simplified approach of the basic project management skills as practiced by those manage projects worldwide. It provides them with a practical and effective guide to learn what project professionals and their teams are doing and to acquire the project management skills to be an active, value-adding participant to the project team.

More Information

The training course has been designed to cover an array of relevant topics while focusing on those that are most critical to personal and business success. The emphasis of the training course will be on powerful methods and proven techniques for improving personal management effectiveness as well as organizational performance.

More Information

This important ICL HR Processes, Culture, & Change Management Programme online training seminar focuses on vital areas of modern Human Resource Management (HRM). It is a unique seminar that addresses core HR issues in a critical and evaluative way.

More Information

This Advanced Finance Programme is a must for all those who would like to attend a course that comprehensively deals with all the key topics of strategic management, financial planning, and financial management. It is also for those who wish to sharpen up their financial management skills, or who wish to refresh or update the skills they already have.

More Information

This Programme will also focus on the critical roles of team leader and middle manager in harnessing their team's potential, and introduces and practices techniques for moving the organisation and the teams from average to excellence.

More Information

This highly interactive training course will look into the tried and trusted management processes, procedures and methodology used by many companies to build productive and cohesive units whilst establishing strong working relationships.

More Information

This intensive 5 days training course is designed to assist contracts and procurement professionals understand and deal with the increasing complexity of commercial and business relationships.

More Information

This intensive 10-day training course covers the skills required to lead procurement and inventory teams to world class performance by running organizations leaner, effectively and efficiently.

More Information

This highly interactive ICL Priority Management training course will give you the tools and techniques needed to manage your time proactively and effectively.

More Information

This intensive 10-day training course gives a comprehensive overview of the principles and practices of management and leadership. It builds on the tenet that good management is the foundation of organisational success and progresses to consider the transitional skills and competencies that make great leaders.

More Information

In this comprehensive two week training course, both strategic leaders and first line professionals will participate in how to develop, implement and structure the changes necessary to make a new strategy, vision or mission work effectively in today’s dynamic climate.

More Information

The Strategy & Leadership for CFO's and Senior Finance Executives Programme will enhance your ability to lead whilst giving you the wider business expertise required of today’s high-performing CFOs.

More Information

This course introduces the practical tools to control the cost and as well the time during the project. Moreover, the final cost and time for the project can be predicted based on the rates of achieving and the consumed money at any time of the project.

More Information

Through this course, delegates are introduced to the concepts needed for leading a team and raising the technical, engineering, maintenance, production, logistics and quality team management standards.

More Information

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

More Information

ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.

More Information

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

More Information

Achieving Excellence with Virtual and Dispersed Teams

More Information

This ‘Leading Successful Change’ training course helps leaders develop the practical skills they need to bring about lasting change with minimum disruption to operations. It provides them with specific guidance and the opportunity to work with a host of practical tools for implementing and embedding change.

More Information

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

More Information

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

More Information

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

More Information

Extract, transform, and analyse data with business intelligence software frequently seen as the next step after Excel.

More Information

Win tenders based on clear winning strategies and a legal understanding of the process.

More Information

This course is specifically developed for employees working in an office and administration environment where the principles of records management is vitally part of legislative pieces. Records Management provides an understanding of basic record management principles and how they affect daily work.

More Information

This conference will have particular importance in the search for modern, drone-based solutions to ensuring the safety and security of people and property in Southern Africa.

More Information

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

More Information

The course "Managing Union Employees: Labour Relations & Labour Law Management" provides comprehensive training on effectively managing unionized employees while adhering to labour laws. The course covers key principles and best practices for successfully navigating labour relations, fostering positive employee relations, and ensuring compliance with relevant labour legislation.

More Information

This ICL's Human Resource Management training seminar on Job Evaluation & Analysis Understanding Reward Management is designed to provide participants with an understanding of job analysis and job evaluation and the critical role these activities play in motivation, engagement and job satisfaction.

More Information

This comprehensive 5-day course is designed to equip board members and professionals with the knowledge and skills necessary to understand and effectively manage governance, risk, and compliance within their organizations.

More Information

This course is designed to equip your staff with the essential skills and knowledge required to excel in providing exceptional customer support through digital platforms.

More Information

The "Advanced Strategies in Labour Relations Management for Unionized Workforces" course is designed to provide experienced professionals with advanced knowledge and skills to effectively navigate the complexities of managing unionized employees. This comprehensive training program delves deeper into key areas of labour relations, collective bargaining, grievance handling, and strategic workforce planning within unionized environments.

More Information

The pointed question is what is Job Evaluation? Job evaluation (JE) is a systematic process of determining a relative value of jobs in an organisation, to establish a job worth hierarchy in terms of where jobs should be placed in the organogram. Effectively job evaluation is a process of comparing jobs with one another.

More Information

Empowering Union Leaders" is a comprehensive training program designed to equip union leaders in South Africa with the knowledge, skills, and strategies necessary to effectively advocate for workers' rights and advance the interests of their members. Through interactive sessions, case studies, and practical exercises, participants will gain valuable insights into labour laws, negotiation techniques, communication strategies, and leadership development tailored to the unique context of South Africa.

More Information

This course covers the warehouse operations theories, concepts, and operational strategies ensuring the efficient flow of products in and out of the facility, ensuring orders are fulfilled and products are in stock, but not overstocked. Thus ensuring profitability and minimizing overhead and labor costs. It will also enable delegates to measure warehouse metrics critical for providing team leaders with a clear vision of potential issues and opportunities for improvements

More Information