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Business Communication and Report Writing emphasizes effective business writing and covers letters, memoranda, reports, application letters, and resumes. Includes the fundamentals of business communication and an introduction to international communication.
To achieve in the business world you have to be able to write well. Sometimes the only window that senior management has to you and your performance is through the reports that you write. Report writing is central to decision making and progress reporting and this is often achieved through documents such as proposals, business cases and status reports. Yet it is surprising how many people struggle to write well. Fortunately, effective report writing is something that can be mastered. To assist business professionals in developing the skills required to write well, ICL is offering a training course on “Business Communications and Report Writing”.
By attending this ICL training course, delegates will be able to:
Improve your effectiveness by writing well
Learn how to get your message across in writing
Achieve the results that you want by learning to write convincingly
Improve your performance & profile by writing professionally
Learn to write from the reader’s perspective
Learn to write confidently & clearly
Reduce rework in re-writing reports
Network with other industry professionals
Live-Online
Business Professionals who can improve their Reports, Business Cases and other Business Documentation
Technical People/Specialists who need to write reports for Non-Technical readers
Sales staff responsible for preparing proposals
Anyone else looking to improve their business writing skills
WHO, WHY & WHAT
Establishing and understanding the need for the report
Identifying the purpose of the report
Knowing the audience
Identifying the needs of the audience
Reader-centred writing
Maintaining the reader’s attention
REPORT PLANNING & STRUCTURE
Why planning is crucial
The design and structure of the report
The report format Introducing the content
Achieving flow
Ensuring a logical structure
Selecting relevant information
Writing professional reports
The third person
Being concise but complete
Ensuring quality
Proof reading
BRINGING THE REPORT TO LIFE
Maximising the impact of the report Selecting terminology appropriate for
How to make a report interesting the recipient
When and how to add some flair! Writing with confidence
The significance of word selection Building a persuasive argument
Keeping readers interested Achieving impact
Compelling, motivating and Getting attention!
Persuading your reader! Livening up a document
Selecting an appropriate style and tone
The Good, the Bad and the Ugly!
Identifying features of a poor report
Identifying features of an effective report
Getting the message across
Avoiding rambling and repetition
Technical reports for non-technical readers
Working with subject-matter experts
Converting data into information
Supporting tools such as tables, graphs, illustrations, lists, etc