Crisis Communication Skills

Whether you communicate under pressure, manage challenges in interpersonal relationships, or look to build lasting rapport, your communication style and competence are the cornerstones for improving your chances of achieving your objectives. The aim of this course is to assist you in becoming a more effective communicator by identifying people’s thinking patterns and preferred learning methods and by tailoring your communication accordingly.

This seminar provides a comprehensive grounding in all the basics of event management allowing attendees to effectively organize their own events or more closely manage contractors organizing events for them.

This highly interactive training course will look into the tried and trusted management processes, procedures and methodology used by many companies to build productive and cohesive units whilst establishing strong working relationships.

This training course is designed to enable participants to develop the key skills required to deliver reports for specific purposes that achieve results.

Business writing skills to communicate, effectively, build healthy business relationships and become more productive. Aligned to US. No. 12153 – Use the business writing process combined with Speed Writing to compose minutes and professional texts required in the business environment

This course provides technical professionals with the written communication skills to structure and write effective reports confidently, competently and persuasively.

In this course, participants will understand the differences between communication styles and develop a Win-Win mind-set to make them effective in any circumstance. Using the four pillars of communication, participants will learn to determine what outcome they would like from any situation by influencing and persuading; they will build rapport with others, monitor their success, and be flexible to change.

In this course we introduce and discuss the theories, tools and perspectives of corporate and organizational communication to be used to enhance participants’ development as communication professionals with the practical insight to deal with complex communication issues in modern organizations within a company as well as externally.

This ICL's Strategic Event Management & Conferences Management training seminar will take your events programme to the next level building your brand and reputation in line with corporate objectives.

This course will provide insight into the role government relations plays in winning new business, building and reinforcing a strong reputation, supporting operations, managing change and resolving disputes.

Participants on this course will understand their role as PR professionals, acquire verbal and written communication techniques, and get the ability to evaluate crisis situations and deal with the media while promoting the reputation of the organization.

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

Learn simple concepts that help you improve your meeting facilitation and communication skills, and become a better team leader through easy meeting tactics.

The Business Communications Skills online course has been designed to equip you with the tools to communicate effectively across the gamut of business channels – from interpersonal communication and communicating in meetings, through to effective use of digital channels.

Develop your presentation skills to transform yourself from inexperienced speaker to skilled presenter through planning and practice. Learn how to captivate your audience and improve at presenting your ideas with conviction, control and without fear.

Our Business writing course aims to develop students' skills to write clear, concise, and effective emails, memos, letters, minutes and proposals, using the appropriate register, tone, language structure, and word choice.

Business writing skills to communicate, effectively, build healthy business relationships and become more productive. Aligned to US. No. 12153 – Use the business writing process combined with Speed Writing to compose minutes and professional texts required in the business environment

Since much of today’s business is done over the phone and email, using correct telephonic and email etiquette is important! Phone, email, or text? Learn what communication method to use when.

Business Communication and Report Writing emphasizes effective business writing and covers letters, memoranda, reports, application letters, and resumes. Includes the fundamentals of business communication and an introduction to international communication.

This course provides technical professionals with the written communication skills to structure and write effective reports confidently, competently and persuasively.

This one-day course helps the delegates in developing interactive and responsive communication style. Communication is one of the leading factors that result in a positive outcome of the organisation. This course is highly beneficial for those who wish to enhance their communication skills and build strong interpersonal relationships in the workplace. The course includes fundamental of communication, benefits of effective communication, conflicts, interpersonal skills and its importance.

Win tenders based on clear winning strategies and a legal understanding of the process.

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.

This course is designed to equip your staff with the essential skills and knowledge required to excel in providing exceptional customer support through digital platforms.