End-Year Secretaries & Admin Professionals Conference
Hosted in Cape Town this four-day flagship conference blends high-impact professional development with wellness and leisure — tailored specifically for those who support, coordinate, and lead from behind the scenes.
Description
Delegates will explore advanced communication strategies, AI-powered administrative tools, emotional intelligence, time mastery, and leadership without authority — all designed to future-proof their roles in the digital age. This year’s event introduces cutting-edge sessions on Artificial Intelligence (AI) for office professionals, enabling delegates to harness emerging technologies that enhance efficiency, accuracy, and productivity in their daily roles. From insightful sessions to collaborative networking opportunities and a luxurious team-building finale, The Empowered Assistant 2025 is more than a conference — it’s a celebration of excellence in support roles.
Course Objectives
Speaker: Natalie Delport Louw
Natalie Delport Louw is a dynamic leader, transformation advocate, and skills development expert with over 30 years of experience across corporate, government, and creative industries. As Director of Combined Skills Group and Chairperson of SWIFT SA, she is renowned for empowering women and driving workplace equality. From executive leadership to vocational training, Natalie brings unmatched insight into human capital development, organisational growth, and mentorship. Her journey from entry-level roles to the boardroom reflects her belief that attitude determines altitude. She is passionate about uplifting others, especially women in underrepresented sectors, and champions purposeful learning, integrity, and leadership.
How will this Training Course be Presented?
Face to Face.
The Course Content
DAY 1 - 02 Dec 2025 | 9.00am - 12.30pm
Communication & Leadership Skills
08:00 – 08:45 | Registration & Welcome Tea
08:45 – 10:00 | Session 1: Effective Communication for Executive Support Roles 10:00 – 10:15 | Tea Break
10:15 – 11:15 | Session 2: Listening, Body Language & Stakeholder Engagement
11:15 – 12:30 | Session 3: Leadership & Influence for PAs and Office Professionals
Lunch (12:30 – 13:30) End of Day 1
Stepping Up - Putting your best foot forward
DAY 2 - 03 Dec 2025 | 9.00am - 12.30pm
AI, Digital Tools & Efficiency
08:00 – 08:45 | Morning Tea 08:45 – 10:00
Session 1: Time Management Strategies for Peak Performance
10:00 – 10:15 | Tea Break 10:15 – 11:15
Session 2: AI Tools for PAs: Chatbots, Automation & Smart Scheduling
11:15 – 12:30
Session 3: Microsoft 365, Google Workspace & Cloud Efficiency
Lunch (12:30 – 13:30) End of Day 2
DAY 3 - 04 Dec 2025 | 9.00am - 12.30pm
Emotional Intelligence, Closure & Celebration
08:00 – 08:30 | Morning Tea
08:30 – 09:30 | Emotional Intelligence & Stress Resilience
09:30 – 10:15 | Conflict Resolution & Workplace Assertiveness
10:15 – 10:45 | Break
10:45 – 11:45 | Cocktail Networking Celebration
11:45 – 13:15 | Farewell Lunch & Certificate Presentation
DAY 4 - Last Day
Delegates choose one premium leisure activity:
1. Robben Island.
2. Sunset Cruise.
3. Table Mountain.
Who is this Training Course for?
This conference is designed for administrative professionals at all levels who want to elevate their careers, embrace modern tools, and connect with likeminded peers. It is ideal for:
• Executive Assistants (EAs).
• Personal Assistants (PAs).
• Office Administrators.
• Secretaries & Executive Secretaries.
• Team Coordinators & Department Support Staff.
• Receptionists & Front Office Professionals.
• Administrative Managers & Supervisors.
• Project and Event Assistants.
• Anyone in a support role looking to grow, lead, and thrive.