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This course teaches you to be aware of, and to manage, emotions and relationships. It will teach you how to connect with peers and subordinates and how to manage your own emotions, as well as the emotions of others. This can play a part in determining how successful you are in both the business environment and your personal life.
Critical thinking is the ability to think reflectively and independently in order to make thoughtful decisions. By focusing on root-cause issues critical thinking helps you avoid future problems that can result from your actions. In this course, ICL leadership trainer and expert outlines a series of techniques to help you develop your critical thinking skills. He reveals how to define the problem you're trying to solve and then provides a number of critical thinking tools such as blowing up the business, asking the 5 whys and the 7 so whats, exploring the 80/20 rule, and more. He also provides guidance on how to develop this skill across your whole team.
By the end of the course, participants will be able to:
Identify how to break down complicated issues into smaller components.
Determine the definition of an effective problem statement.
Identify the primary benefit of focusing questions.
Identify a problem's root causes.
Apply critical thinking tools to analyze and unpack consequences.
Recognize how to prepare others to think critically.
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This course is ideal for you if you are a knowledge worker in need of a wide range of thinking and problem-solving skills or anyone interest in gaining a new perspective and a set of skills that can be used to address everyday problems in life and work.
Introduction
Welcome to critical thinking
What Is Critical Thinking?
The importance of critical thinking
Distinguish causes vs. consequences
Break big problems into small ones
Thinking the Problem Through
Define the problem statement
Understand the real question
Ask focusing questions
Examine past efforts
Use new lenses to think critically
How to find root causes
Using Critical Thinking Tools
Challenge how the business operates
Use the five whys of critical thinking
Answer the seven so-whats?
Use the 80/20 rule to think critically
How to successfully conduct analysis
Consider the implications of answers
Practice Critical Thinking
Teach others how to think critically
Common pitfalls when solving problems
Conclusion
Apply critical thinking every day