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The Business Communications Skills online course has been designed to equip you with the tools to communicate effectively across the gamut of business channels – from interpersonal communication and communicating in meetings, through to effective use of digital channels.
Communication is the cornerstone of all our interpersonal relationships and the foundation of all areas of effectiveness in our lives. With the constant increase of pace, the complex choices we have to make and the range of communication channels available, we have to access new and smarter ways of communicating. In exploring these ways, this programme includes a look at Emotional Intelligence, Social Intelligence as well as the pillars of Neuro Linguistic Programming in order to give the learner a deeper understanding of the need for our communication to become more intelligent and intuitive
By attending this ICL training course, delegates will be able to:
Project a professional, positive personal image
Learn how to use positive language
Select and apply the correct communication channel
Ensure your communication has a clear purpose and objective
Be aware of sensory acuity and develop rapport
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The two day course targets all business professionals who communicate on a regular basis with individuals of different levels of skills, knowledge and ability.
The course is open to all individuals who need to master the skills of communicating in a diverse community using either written, verbal or non-verbal skills
Among a wide range of valuable topics the following will be prioritised:
Projecting a Positive Personal Image
Understanding effective Business Communication
Building Relationships
Verbal Communication Intelligence
Positive Interpersonal Communication
Mastering Written Communication
Self-Assessment Opportunities