The Certified Executive Secretaries and PA’s Masterclass

Supply chain and logistics management have been among the fastest evolving business disciplines over the past two decades. The continuous arrival of innovative concepts and techniques into the mainstream has resulted in a non-stop journey of learning and development for professionals in supply chain and logistics.

Inventory Management training course is designed for people working with warehouse or storeroom managers who are responsible for what comes in and goes out of the company. They must understand how to lead an efficiently operated and cost-effective process, with the right amount of products available.

This programme is aimed at candidate who will be involved in the implementation, managing and leading of projects within different working environments. Participants will acquire an understanding of concepts of project management and will be able to plan and organise projects.

This Intermediate Project Management course is for participants who already know about project life cycles, goal setting, creating a vision, and statement of work, this one-day Intermediate Project Management courseware program will be ideal for further skill development. At this level, participants learn to approach projects at a deeper level, and to function within a project team.

This Project Management Fundamentals course is a basic introduction for administrators or supervisors who may be asked to take on project tasks as part of their regular work. This training program is intended to familiarize participants with common project management terms, identify the benefits of projects, teach the concepts of project life cycles, prioritizing and setting goals, use some basic, simple planning tools, and explore charters and statements of work.

Managers and business owners know that risk management can reduce the negative impact of crises, and provides measurable benefits and cost savings. Our course offers a risk management framework that is flexible and works with any organization. It can be applied to a single project, a department, or an enterprise-wide risk management program.

This course will confidently teach you the essential skills of: estimation and breaking down work; task dependencies; resource scheduling; uncertainty and risk management; communication essentials; creating viable schedules; and more.

Although it does take plenty of creativity to design an event that is memorable and meaningful, it also takes careful attention to detail, adaptability, effective delegating, and a lot of work. This course will walk you through the process of event management, from the beginning stages of planning, to the final touches (like decorations, food, and music).

The International Data Corporation estimates that by 2020 mobile workers will account for nearly three quarters of the workforce around the world. Make sure you’re on top of the virtual workplace trend with this comprehensive Managing the Virtual Workplace training course.

Sitting through a long meeting where participants get side-tracked and issues don’t get resolved isn’t a good use of anyone’s time. With Meeting Management: The Art of Making Meetings Work, learn how to get results from a meeting, whether that involves solving problems, brainstorming, or sharing information.

Budgets and Managing Money will teach participants how to make informed and intelligent financial decisions. Rather than being omitted from the process, managers who don’t have a background in finance can fully participate in budgeting decisions and exercises once they have completed this training course.

Whether you are newly promoted or an experienced supervisor, the transition from being part of a team to leading one comes with a steep learning curve and can be extremely stressful. You may have reached where you are by hard work and technical skills but leading a team to improve results for the company requires a whole different skill set.

As a supervisor, the success of your organization rests in your hands. This course provides you with the opportunity to develop highly effective and essential supervisory skills that will strengthen team work and organizational success. Also, this course will help you manage everyday operations with greater ease. Furthermore, it will help you leverage both your managerial and people skills to meet your new challenges as the 21st century supervisor.

HR for Line Managers e-learning course is designed to help line managers manage their staff better by equipping them with critical HR skills. Also, this online course focuses on key issues for line managers, such as handling employee interviews, on-boarding, appraisals, training, and much more.

This ICL training seminar will provide delegates with the practical knowledge needed to successfully plan, implement, manage, and measure social media sales and marketing efforts.

Women in Leadership: Impact through Self Awareness will take participants on a journey of self-discovery and self-mastery. It will enable participants to understand and leverage their core strengths to become authentic, fearless leaders and role models who empower everyone around them.

Health and Safety at work is an arduous task for many managers and business owners. Health and Safety is not just a question of complying with the legislation, but it should be seen as an important feature of every business operation targeted at reducing the losses associated with accidents, ill health, sickness absence, etc.

Leadership Skills for Supervisors takes a unique perspective on the hot topic of management skills. We’ve designed a one-day course that teaches participants the essential skills of leadership: communication, coaching, and managing conflict. Perfect for those who are new to a supervisor role, Leadership Skills for Supervisors provides lessons in prioritizing, planning and managing time; identifying your primary leadership style; determining ways to meet the needs of employees; and exploring ways to solve pr

Dealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter people who are inconsiderate, stubborn, indecent, unhappy, angry, or passive-aggressive. These encounters may happen only once with an individual, or we may have ongoing issues with people who behave in these ways. How should we act when this occurs? And what should we do when these people are our employees?

This ICL training course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.