Administration and Secretarial

One of the key skills of effective management is achieving success through others, enabling your team to develop their skills and achieve success.

Whether you are a new or an experienced office manager, it is easy to get overwhelmed by the multiple roles and responsibilities expected of you in the modern workplace.This dynamic and essential training course will help you see yourself and your office management role from a fresh new perspective.

This Administrative Excellence for Secretaries and Administrators training seminar is designed to give delegates a better understanding of the ‘people skills’ and ‘individual skills’ which are needed in a business environment and which can help them develop their existing competencies into superior skills.

This course tackles all these behavioral skills while focusing on areas related to the use of technology to get things done effectively and successfully.

This ICL training course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.

Business writing skills to communicate, effectively, build healthy business relationships and become more productive. Aligned to US. No. 12153 – Use the business writing process combined with Speed Writing to compose minutes and professional texts required in the business environment

This course has been developed specifically to equip receptionists and office admin staff with all the essential skills to better manage the workloads and activity profiles that form the engine-room of efficient organizations.

The programme aims at equipping managers to protect employees, suppliers and customers by providing critical information in order to successfully manage COVID-19 within the work environment.

Three Days to Turbo-Boost your Time and Task Management

The main purpose of the course is to give delegates a good understanding the power of Power BI to develop dashboards using large data sets.

This ICL training course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.

This ICL training course will help increase your motivation and confidence through understanding of principles and best practices of successful office management.

Win tenders based on clear winning strategies and a legal understanding of the process.

This course is specifically developed for employees working in an office and administration environment where the principles of records management is vitally part of legislative pieces. Records Management provides an understanding of basic record management principles and how they affect daily work.

The course is designed for individuals who have a basic understanding of board meetings and the need for minutes, and who want to improve their skills and knowledge in this area. Participants should have good communication and writing skills, as well as an attention to detail and the ability to stay focused during long meetings.