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This Administrative Excellence for Secretaries and Administrators training seminar is designed to give delegates a better understanding of the ‘people skills’ and ‘individual skills’ which are needed in a business environment and which can help them develop their existing competencies into superior skills.
This Administrative Excellence for Secretaries and Administrators training seminar is designed to give delegates a better understanding of the ‘people skills’ and ‘individual skills’ which are needed in a business environment and which can help them develop their existing competencies into superior skills.
This ICL training seminar focuses on:
This training seminar is split into two modules:
MODULE I - Developing Core Skills for Administrators & Secretaries
MODULE II - Professional Skills for Administrators & Secretaries
Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a 2-week training course.
Attendance on this unique 10-day ICL training seminar will enable delegates to:
Organisations can expect delegates to:
Attendance on this high level ICL training seminar will result in:
In this Administrative Excellence for Secretaries and Administrators training seminar, we use a combination of formal presentations, group and individual exercises, psychological and work inventories, case studies, role-plays and discussions. Inter-group discussions to share working experiences are also an important ingredient. Skills are introduced and then revisited at regular intervals throughout this training course. This helps reinforce and embed skills and performance.
The highly experienced instructors are also available for one-to-one discussions with delegates on issues or problems they may wish to raise.
Module I: Developing Core Skills for Administrators and Secretaries
Module II: Professional Skills for Administrators & Secretaries