UPCOMING COURSES AND EVENTS
What’s on?
ICL's dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.
16 - 19 Sep 2025
4 days, 8:30 AM - 4:00 PM
This course will enable you and your organization to manage your accounts receivable effectively without compromising your credit sales.
16 - 17 Sep 2025
2 days, 8:30 AM - 4:00 PM
This Microsoft PowerPoint training course aims to provide new PowerPoint users with the essentials skills needed to create, edit and present professional looking presentations using text, tables, diagrams, charts and pictures as well as providing presentations tips.
16 - 18 Sep 2025
3 days, 8:30 AM - 4:00 PM
This course will provide participants with detailed understanding of Planning, Writing & Managing Quality SLAs.
16 - 19 Sep 2025
4 days, 8:30 AM - 4:00 PM
This Customer Service for the Public Sector training course is designed to give participants the communication skills, negotiation strategies, and public-sector customer service best practices they require to significantly improve customer service while lowering costs and increasing employee satisfaction.
16 - 18 Sep 2025
3 days, 8:30 AM - 4:00 PM
The Quality Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and external customers. Delegates will understand the impact on them and their organisation of providing the best possible service learning to communicate with customer’s in a professional and effective manner.
16 - 18 Sep 2025
3 days, 8:30 AM - 4:00 PM
The Fundamental Hydraulic & Pneumatic course is designed to equip delegates with the basic foundation knowledge and building blocks that underpin all hydraulic pneumatic systems.
TRAINING DELIVERY METHODS
Flexible learning options
Take advantage of our different training delivery formats. We have a solution to suit your needs and requirements.
Public courses
Face to face instructor led classroom training open for everyone to attend
Live online
Live and interactive online sessions run over a webinar. Everyone on the session can talk to each other, share their screens, and if they have a webcam, share their video.
In-house Training
Courses run for a specific group of people which have been customized to meet their learning outcomes.
e-Learning
Self-paced modules that are completed online through our student portal, at the learner’s own pace and time.
LIVE ONLINE TRAINING
ICL's Recommended Online Snippets
ICL’s online snippet is a short 1.5 hour webinar delivered by one of our subject matter experts.
Leading Virtual Teams
This online snippet as an immediate answer to many of the challenges you might be facing in leading your team virtually.
Working from Home Effectively
Designed to equip employees with the essential toolkit on time, self & space management so they remain productive during lockdown.
Strategy in the time of COVID-19
Join us to learn more about strategy and how to deal with this new and uncertain environment to sustain your business or department.
SCM in Post Lockdown Environment
Our lead trainer in the Supply Chain Management course, will explain the impact of the disruption and how to navigate a way forward.
Covid-19 and Force Majeure
Managing Contract Performance during the Crisis
Managing Your Project During Crisis
Deliver your projects successfully despite the constraints that this crisis imposes on the project manager and his or her team.
Motivating Employees in Times of Crisis
Motivate employees in a prolonged crises while maintaining focus on delivering results and achieving organizational goals.
Self-Management & Discipline
What is the best way to motivate, manage, and organize yourself and others in these challenging times caused by Covid-19?
OUR CLIENTS AND TESTIMONIALS
Our customers are happy customers
“Gervase was particularly interesting & informative, with a good down to earth presentation & philosophy. His use of real examples and case studies from his vast experience really helps illustrate his points” Piwe Makaula, CFO, South West Gauteng College
