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Advanced Supervisory Skills

This course is designed for helping experienced supervisors develop advanced supervisory and managerial skills such as effective management, performance management, goal setting, motivation, and team development.

Description

This compelling course teaches delegates on how to build and project a self-confident image, create better relationships with key people, and polish their communication skills to directly influence the rate that their career grows. Building advanced supervisory skills is critical to help you and your organization succeed in challenging economic times.

This course is designed for helping experienced supervisors develop advanced supervisory and managerial skills such as effective management, performance management, goal setting, motivation, and team development. Effective People Skills will arm you with a rich and powerful range of skills and methods to help you gain the full benefits of interpersonal excellence.

This course will feature:

• The components of effective communication to one or to many

• Methods for developing strong work relationships

• The impact of group dynamics on teams, departments and organizations

• Key skills and strategies for working in teams

• How to maximize your personal empowerment and productivity

Course Objectives

By the end of this course, participants will be able to:

  • Define supervisory roles and related competencies
  • Apply goal setting and planning in order to actively influence others
  • Organize their time and use delegation as a tool to empower their staff
  • Create an energized and inspired team for better performance
  • Demonstrate coaching techniques to better manage performance
  • Identify staff training needs and create plans to develop others

Who is this Training Course for?

Supervisors who are responsible for the work of teams, other supervisors, experienced supervisors and those who are being developed for promotion.

This course is suitable to a wide range of professionals but will greatly benefit:

• New & Experienced Supervisors

• Team Leaders & Line Managers

• Projects & Process Engineers & Managers

• Senior Engineers

• Working Managers, Supervisors, Engineers

How will this Training Course be Presented?

This course relies on the use of individual and group debriefs. The course also features the use of a number of case studies and presentations by participants followed by plenary discussions. In addition, videos and exercises are used to demonstrate the skills required for effective supervision.

The Course Content

Day One
The role of the supervisor
  • Definition of the supervisory role
  • Myths about supervision
  • Traditional functions of supervision
  • A new look at supervisory tasks
  • Supervisor tasks and responsibilities
  • Mintzberg’s ten managerial roles
  • Managerial leadership
  • Competencies for supervisory success
 
Day Two
Goal setting for peak performance
  • Principles of planning
  • Elements of planning
  • The planning process
  • Strategies for effective goal setting
  • The evidence challenge
  • Setting 'SMART' goals
  • Path goal theory
  • Management by Objectives (MBO)
 
Organizing and delegating effectively
  • Organizing time
  • Setting priorities
  • Prioritizing using the important and urgent matrix
  • Organizing the work of others
  • The 4 'rights' of delegation
  • Delegating for greater productivity
  • Degrees of delegation
 
Day Three
Leading for results
  • Modifying your leadership style
  • The difference between managers and leaders
  • Leadership and the 4 competencies for success
  • Steps for forming a successful work team
  • Direction and support
  • Situational leadership model
  • The daily checklist for motivating staff
 
Coaching for success
  • The supervisor as a coach
  • Coaching activities
  • The 7 habits of highly successful coaches
  • Conducting performance reviews
  • The performance review cycle
  • Improving your interviewing skills
 
Day Four
Developing and stretching your people
  • Training versus development
  • Recognizing training needs
  • Translating needs into objectives
  • Writing learning objectives
  • Techniques in developing people

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