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The purpose of this course is to understand the role and function as a Shop Steward and to facilitate good relationship between management and unions to ensure sound labour relations.
A shop steward plays a vital role in a unionized workplace. He is responsible for ensuring that the rights of workers are protected and that management adheres to the terms of its collective bargaining agreement.
To many union members, the steward is the core of the union; in essence their primary connection to their union. Stewards are the first person a member looks to for guidance, leadership, and help, and as such is a challenging and critical role.
This course examines the role of stewardship in the workplace and helps participants understand that role, its key responsibilities, and effective ways to deal with conflict and issues in the workplace.
The purpose of this course is to understand the role and function as a Shop Steward and to facilitate good relationship between management and unions to ensure sound labour relations.
Union officials, shop stewards, employment relations managers/ practitioners, general managers, line managers, HR Managers, individuals that assist fellow employees in the workplace in general including in disciplinary hearings.
Module 1: The role of the shop steward
Module 2: Rights of employers and employees
Module 3: Overview of the Basic Conditions of Employment Act
3.1 Regulation of Working Time
3.2 Leave
3.3 Particulars of Employment and Remuneration
3.4 Termination of Employment
3.5 Sectoral Determinations
Module 4: Overview of the Labour Relations Act
4.1 Collective Bargaining
4.2 Collective Agreements
4.3 The Commission for Conciliation, Mediation and Arbitration (CCMA) and Bargaining Councils
4.4 Schedule 8: the Code of Good Practice on dismissal
Module 5: Grievance procedures
Module 6: Workplace discipline
Module 7: Disciplinary sanctions
Module 8: How to assist members/ fellow employees-
8.1 Disciplinary Hearings
8.2 Counselling Sessions
8.3 Operational Requirements (Retrenchments)
Module 9: Unfair labour practice
Provision of benefits
Different types of misconduct and how to assist fellow employees and union members.
Module 10: Procedural fairness: Misconduct, incapacity and operational requirements
Module 11